Terms of Service
Wyld Heart Flower Farm LLC
Last Updated: April 21, 2025
Welcome to Wyld Heart Flower Farm LLC ("Wyld Heart," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including our flower subscriptions and jewelry products.
By accessing or using our website, placing an order, or subscribing to our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. ACCEPTANCE OF TERMS
By accessing our website at www.wyldheartflowerfarm.com or purchasing our products or services, you engage in our "Service" and agree to be bound by these Terms, including any additional terms referenced herein.
2. PRODUCTS AND SERVICES
2.1 Flower Subscriptions
We offer various flower subscription options. By purchasing a subscription, you authorize us to automatically process payments according to the subscription plan you select. Subscription terms, including price, and pickup details will be clearly communicated during checkout.
2.2 Jewelry Products
We sell jewelry products as displayed on our website. Product descriptions, including materials, dimensions, and care instructions, are provided for informational purposes.
2.3 Product Availability
All products are subject to availability. We reserve the right to discontinue any product or service at any time.
3. ORDERING AND PAYMENT
3.1 Order Acceptance
Your order constitutes an offer to purchase our products or services. We reserve the right to accept or decline any order for any reason.
3.2 Payment
We accept payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method and that the information is accurate.
3.3 Pricing and Taxes
All prices are in US dollars and do include applicable taxes, which are incorporated with the product total. We reserve the right to change prices at any time.
4. LOCAL PICKUP
4.1 Pickup Locations and Dates for Flower Subscriptions
We do not offer delivery or shipping services. All products are available exclusively through local pickup at designated locations on set dates. Pickup locations and schedules will be communicated to customers in advance.
4.2 Pickup Responsibility
Customers are responsible for collecting their orders at the specified pickup location during the designated timeframe. We cannot hold items beyond the scheduled pickup date.
4.3 Perishable Products
Flower subscriptions contain perishable products. We are not responsible for damage occurring after customer pickup. For optimal freshness, we recommend collecting your flowers promptly and following the care instructions provided.
5. SUBSCRIPTION COMMITMENT
5.1 Modifications
You may modify your subscription by contacting us at wyldheartflowerfarm@gmail.com. Changes may take up to 7 business days to process.
5.2 Cancellation
By subscribing to our service, you commit to the full subscription period. We do not offer cancellation options for subscriptions once payment has been processed. All sales are final. If you have questions about your subscription, you may contact us at wyldheartflowerfarm@gmail.com.
5.3 Refunds
Refund policies for subscriptions are addressed in Section 6.
6. RETURNS AND REFUNDS
6.1 Flower Subscriptions
Due to the perishable nature of flowers, we do not offer returns on flower subscriptions. If you receive damaged flowers, please contact us within 24 hours of delivery with photos of the damaged product.
6.2 Jewelry Products
Jewelry items may be returned within 14 days of receipt if in original, unworn condition with all packaging. Custom or personalized jewelry items are not returnable.
6.3 Refund Processing
Approved refunds will be issued to the original payment method within 10 business days of our receipt and inspection of returned items.
7. USER DATA AND PRIVACY
7.1 Data Collection
We collect personal information as necessary to process orders, deliver products, and manage subscriptions. This may include name, address, email, phone number, and payment information.
7.2 Privacy Policy
Our Privacy Policy, available on our website, details how we collect, use, and protect your information.
7.3 Communication
By providing your email address, you consent to receive order confirmations, shipping updates, and subscription-related communications. You may opt out of marketing communications.
8. INTELLECTUAL PROPERTY
8.1 Website Content
All content on our website, including text, graphics, logos, images, and designs, is the property of Wyld Heart Flower Farm LLC and is protected by copyright and trademark laws.
8.2 Use Restrictions
You may not reproduce, distribute, modify, display, or create derivative works of our content without our express written permission.
9. DISCLAIMERS
9.1 Product Variations
Natural variations occur in handcrafted jewelry and flower arrangements. Photos on our website are representations only.
9.2 Allergies
Customers with flower allergies should take appropriate precautions. We are not responsible for allergic reactions.
9.3 Warranty Disclaimer
OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
10. LIMITATION OF LIABILITY
IN NO EVENT SHALL WYLD HEART FLOWER FARM LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR PRODUCTS, SERVICES, OR WEBSITE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OUR PRODUCTS OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO SUCH CLAIM.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Wyld Heart Flower Farm LLC and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms.
12. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms.
13. TERMINATION
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion.
14. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Missouri.
15. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
16. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Wyld Heart Flower Farm LLC regarding our website and services, superseding any prior agreements.
17. CONTACT INFORMATION
For questions about these Terms or our products and services, please contact us at:
Wyld Heart Flower Farm LLC
Email: wyldheartflowerfarm@gmail.com
By using our website, placing an order, or subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.